Store Policy
CUSTOMER CARE
CUSTOMER CARE:
At Soft Life Kids we're committed to making your experience as smooth as possible. Whether you have a question about an order, a product, or a delivery — we're here to help.
Contact us: softlife@gmail.com | WhatsApp +27 61 500 5200
We respond to all queries within 24 hours, Monday to Friday.
PRIVACY & SAFETY
our privacy matters to us. Soft Life Kids collects only the information necessary to process your order — your name, delivery address, and payment details. We do not sell, share, or rent your personal information to any third party.
All payments are processed securely through Wix Payments. We do not store your card details. Your data is protected in accordance with the Protection of Personal Information Act (POPIA), South Africa.
WHOLESALE INQUIRIES
Interested in stocking Soft Life Kids products or placing a bulk order for corporate gifting or baby shower packages? We'd love to hear from you.
Contact us directly at softlife@gmail.com with your inquiry and we'll get back to you within 48 hours.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments